These Terms & Conditions govern your use of the q36 platform and all services provided therein. Please read them carefully before registering or placing any bets on q36.
📅 Last Updated: January 1, 2026Key points from the q36 Terms & Conditions at a glance — please read the full document below for complete details.
You must be at least 21 years of age to register and use q36. This is a strict requirement under Philippine gaming regulations. Age verification may be requested at any time.
Each player is permitted to hold only one q36 account. Duplicate accounts will be suspended and any balances may be forfeited in accordance with these Terms.
All transactions on q36 are processed in Philippine Peso (PHP). GCash, PayMaya, BPI, BDO, and Metrobank are supported. Minimum deposit is ₱100.
All bonuses and promotions offered by q36 are subject to wagering requirements and specific terms. Bonus abuse or exploitation will result in account suspension.
q36 provides deposit limits, loss limits, session timers, and self-exclusion tools. Players are encouraged to use these tools to maintain control of their gaming activity.
These Terms are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of Philippine courts and relevant regulatory bodies.
By accessing, registering on, or using the q36 platform (the "Platform"), you ("Player," "User," or "you") agree to be legally bound by these Terms & Conditions ("Terms"), our Privacy Policy, and any additional rules, guidelines, or policies published on q36 from time to time. These Terms constitute a legally binding agreement between you and q36.
If you do not agree to these Terms in their entirety, you must immediately cease using the q36 Platform. Continued use of q36 following any amendment to these Terms constitutes your acceptance of the revised Terms.
q36 reserves the right to modify these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number associated with their q36 account. It is your responsibility to review these Terms periodically.
To register and use q36, you must satisfy all of the following eligibility requirements:
q36 reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification within the timeframe specified by q36 may result in account suspension and withholding of pending withdrawals pending verification.
By registering on q36, you represent and warrant that you meet all eligibility requirements set out in this section. Any misrepresentation of eligibility is a material breach of these Terms.
Each individual may hold only one (1) q36 account. The creation of multiple accounts by a single individual is strictly prohibited and will result in the suspension of all associated accounts and the forfeiture of any balances held therein.
When registering your q36 account, you agree to:
q36 will not be liable for any loss or damage arising from your failure to comply with the account security obligations set out above. You are solely responsible for all activity that occurs under your q36 account.
q36 reserves the right to refuse registration or to close any account at its sole discretion, including where it suspects that the registration information provided is false, misleading, or incomplete.
All financial transactions on q36 are denominated in Philippine Peso (PHP / ₱). q36 supports the following payment methods for deposits and withdrawals: GCash, PayMaya, BPI, BDO, and Metrobank.
Deposits: The minimum deposit amount is ₱100. Deposits via GCash and PayMaya are processed instantly. Bank transfer deposits via BPI, BDO, and Metrobank are typically processed within 30 minutes to one hour during banking hours. q36 does not charge fees on deposits; however, your payment provider may apply its own transaction fees.
Withdrawals: The minimum withdrawal amount is ₱500. Withdrawal requests are processed as follows:
Withdrawals will only be processed to a payment method previously used to make a deposit on the same q36 account, or to a verified bank account in the player's name. q36 reserves the right to request additional identity verification before processing any withdrawal.
q36 reserves the right to delay or withhold withdrawals where there is a reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms, pending investigation.
q36 offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms. In the event of any conflict between a specific promotion's terms and these Terms, the specific promotion terms shall prevail.
General bonus conditions applicable to all q36 promotions include:
All games available on the q36 Platform are governed by individual game rules published within each game interface. By participating in any game on q36, you agree to be bound by the applicable game rules.
q36 uses certified Random Number Generator (RNG) technology for all non-live games to ensure fair and unpredictable outcomes. Live casino games are conducted by real dealers in real time and are subject to the rules displayed within the live game interface.
In the event of a technical malfunction, disconnection, or system error during gameplay, q36 reserves the right to void the affected round and refund the applicable stake to the player's q36 account. q36 shall not be liable for any losses arising from technical failures beyond its reasonable control.
Bets placed on q36 are final once confirmed. q36 does not accept requests to cancel or modify confirmed bets except where expressly permitted by the applicable game rules.
q36 is committed to promoting responsible gaming and providing a safe environment for all players. q36 offers the following responsible gaming tools, accessible from your account settings at any time:
If you believe you may have a gambling problem, q36 strongly encourages you to use the self-exclusion tool and to seek support. Please visit our Responsible Gaming page for further information and support resources.
q36 strictly enforces the 21+ age requirement and will not knowingly permit minors to access the Platform. If you are aware of a minor accessing q36, please contact our support team immediately.
The following conduct is strictly prohibited on q36 and will result in immediate account suspension, forfeiture of balances, and may be reported to relevant authorities:
All content on the q36 Platform — including but not limited to software, game content, graphics, logos, trademarks, text, and design elements — is the exclusive property of q36 or its licensors and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the q36 Platform solely for your personal, non-commercial entertainment purposes. This licence does not permit you to copy, reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the q36 Platform without prior written consent from q36.
To the maximum extent permitted by applicable Philippine law, q36 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the q36 Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
q36's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your q36 account in the thirty (30) days immediately preceding the event giving rise to the claim.
q36 does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. q36 makes no representations regarding the suitability of the Platform for any particular purpose.
q36 reserves the right to suspend or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to breach of these Terms, suspected fraudulent activity, or regulatory requirements.
Upon termination, any real-money balance remaining in your q36 account (after deducting any bonus funds subject to incomplete wagering requirements) will be returned to you via your registered withdrawal method, subject to completion of any outstanding identity verification requirements.
You may close your q36 account at any time by contacting our support team. Account closure requests are processed within 24 hours.
q36 collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using q36, you consent to the collection and processing of your personal data as described in the Privacy Policy.
q36 will not sell or rent your personal data to third parties for marketing purposes. Your data may be shared with payment processors, identity verification providers, and regulatory authorities as required by law or as necessary to provide the q36 service.
q36 reserves the right to amend these Terms at any time. Amendments will be effective upon publication on the q36 Platform. Where changes are material, q36 will provide reasonable notice to registered players via their registered contact details. Your continued use of q36 following the effective date of any amendment constitutes your acceptance of the revised Terms.
If you do not agree to any amended Terms, you must cease using the Platform and may request account closure in accordance with Section 11 above.
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
Any dispute arising between you and q36 shall first be referred to q36's customer support team for resolution. If the dispute cannot be resolved informally within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
q36 operates in alignment with PAGCOR regulatory standards. Players who believe their dispute has not been adequately resolved may escalate the matter to the relevant Philippine gaming regulatory authority.
If you have any questions about these Terms & Conditions, please contact the q36 support team:
For responsible gaming support, please visit our Responsible Gaming page.
Join over 500,000 Filipino players on the Philippines' most trusted online casino. GCash deposits, live Color Game, slots, and 24/7 Filipino support — all at q36.
Start Playing at q36 →⚠️ Must be 21 years or older. Please gamble responsibly.